Last modified: October 1, 2013
We may collect the following types of information:
Information you provide – When you sign up for a www.UrbanRetails.com Account, we ask you for personal information, including your email address, address, phone number, age, and year of birth. When you order products or services, or post Auto-repost Advertisements or a Sponsored Advertisement, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.We may combine the information you submit under your account with information from other the Website services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
We may collect personal information if you contact us directly.
Credit card information – We do not store credit card information unless you choose to store it in your account. Credit card transactions are transmitted to a financial gateway, and we endeavor to protect the security of your payment information during transmission by using Secure Sockets Layer (SSL) technology.
Log information – When you access the Website services via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
User communications – When you send email or other communications to the Website, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
In addition to the above, we may use the information we collect to provide, maintain, protect, and improve our services and develop new services.
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
We may provide links to third party websites, which may have different privacy practices. We are not responsible for, nor have any control over, the privacy policies of those third party websites, and encourage all users to read the privacy policies of each and every website visited.
We process personal information on our servers in the United States of America and in other countries. In some cases, we process personal information outside your own country.
We only share personal information with other companies or individuals outside of the Website in the following limited circumstances:
When you acquire goods or services from www.UrbanRetails.com we may provide your personal information to third party partners who may need such information. However, we will only share personally identifiable information with such third party partners only to the extent required for providing such services. We specifically disclaim any responsibility or liability for the actions of such third party partners.
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable terms of service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of www.UrbanRetails.com, its users or the public as required or permitted by law.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to www.UrbanRetails.com employees, contractors, agents, and Merchants who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use the Website services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Notice of Privacy Rights to California Residents.
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of personally identifiable information that we collect through the Website and the categories of third party persons or entities with whom such personally identifiable information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of personally identifiable information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email to firstname.lastname@example.org. When contacting us, please indicate your name, address, email address, and what personally identifiable information you do not want us to share with affiliated businesses or marketing partners. Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your personally identifiable information or requesting this notice.
The Website is not intended for children under the age of 18 nor does the Website knowingly collect personal information from children under 18. The Website does not orient this Website toward children or target them as an audience, nor does it screen them from using the Website. Some of the material on this Website is for mature audiences, and parents and guardians should take responsibility for monitoring their children’s use. The Site does not collect or distribute information indicating whether a user is a child.