Whether welcomed or resisted, change occurs because of external causes such as competition or as a result of internally-driven factors such as international expansion, merger/acquisition, or a need to optimize processes or performance. Change is usually perceived as scary, painful and expensive in both financial and human costs. But it doesn't have to be. We look at change as an opportunity for personal and organizational growth, and set a positive results-driven tone from the very first meeting.

At EASTXWEST LLC (www.eastxwest.us), we work with you on the people and process side of change so that the organizational transition from the"under-performing now" into the "vision-aligned future" is methodological, comprehensive and sustainable. In our practice we employ methodology which has consistently delivered measurable value and sustainable business outcomes that enhance total customer experience. We partner with you in offering the following value proposition:

PERFORMANCE EXCELLENCE
Organizational Learning
Training & Development
Executive Coaching
Conflict Facilitation

PROCESS OPTIMIZATION
Situation Analysis
Change Readiness
Strategy Development
Communication Plan

PROFESSIONAL SUPPORT
Customer Insights, Analysis
Employee Relations, Conflicts
Cross-Cultural Management
Family Business Succession
Crisis Intervention
Localization Services

LEADERSHIP IN A GLOBALIZED WORLD
Organizational Culture and Performance
Emotional Intelligence
Conflict Management Skills
Leadership Dialogue

Our approach emphasizes openness, collaboration and flexibility. Our process is designed to help you achieve organizational goals by providing professional advice and confidential support, a safe space to flush out and flesh out ideas, exchange information, discuss any related difficulties and find solutions best suited to your particular situation.

We are guided by strong professional ethics, and measure our success by your success. Our ultimate objective is to do whatever it takes to see you succeed.

Your monetary and social value is our top priority.

Visit us at www.eastxwest.us to learn more about who we are, what we do, why we do what we do and how we do it (methodology and process). While we are based in Burlington, Vermont, we are globally available to meet your business/organizational needs.